Your hotel only needs
two pieces of software
The PMS you already have. And Hotelview for everything else. Operations, housekeeping, F&B, reputation, guest communication, one platform, managed by artificial intelligence.
Built for the independent hotel market
12+
Operational modules
1
Platform. Zero fragmentation.
100%
Local compliance built-in
24/7
Dona Odete, your hotel’s AI
The problem
The average hotel runs 8 to 12 different tools. None of them talk to each other.
Housekeeping in one place. Tasks in another. Reviews scattered across platforms. Guest communication over personal WhatsApp. And a team that spends more time managing tools than managing the hotel.
Total fragmentation
Every department on a different tool. Data in silos. Nobody has the full picture.
Data falls through the cracks
Unanswered reviews. Open tasks. Guest requests lost between teams and shifts.
Time wasted on the wrong things
Managers copying data between systems instead of making decisions that matter.
Manual compliance
Government reporting done by hand — always at risk of errors, delays, or fines.
Zero visibility
No unified dashboards. Decisions made on gut feeling, not real data.
Stacking costs
Paying for 8 separate subscriptions when one platform handles it all — for less.
Modules
Each module replaces a tool your hotel pays for today
Housekeeping
Room cleaning schedules, team assignments, and linen tracking.
Task Management
Kanban boards, priorities, assignments, and evidence tracking.
HR & Teams
Clock in/out, QR attendance, kiosk mode, and employee management.
F&B
Restaurant management, menus, and kitchen inventory.
Inventory
Purchase orders, supplier management, and stock control.
Events & Banquets
Meeting room bookings, AV equipment, and catering.
Guest Communication
Messaging across WhatsApp, SMS, and email.
Housekeeping
Room cleaning schedules, team assignments, and linen tracking.
Task Management
Kanban boards, priorities, assignments, and evidence tracking.
HR & Teams
Clock in/out, QR attendance, kiosk mode, and employee management.
F&B
Restaurant management, menus, and kitchen inventory.
Inventory
Purchase orders, supplier management, and stock control.
Events & Banquets
Meeting room bookings, AV equipment, and catering.
Guest Communication
Messaging across WhatsApp, SMS, and email.
Digital Concierge
Guest requests, upselling, and local recommendations.
Reputation & Reviews
Import reviews from Google, TripAdvisor, and Booking.com with AI-powered sentiment analysis.
Analytics & BI
Cross-module dashboards with RevPAR, GOP, and KPIs.
Quality & Compliance
Brand standard checklists and safety audits.
WiFi Wall
Guest Wi-Fi journeys and branded splash screens.
Spa & Wellness
Treatment scheduling and therapist management.
Lost & Found
Item tracking, guest claims, and return management.
Digital Concierge
Guest requests, upselling, and local recommendations.
Reputation & Reviews
Import reviews from Google, TripAdvisor, and Booking.com with AI-powered sentiment analysis.
Analytics & BI
Cross-module dashboards with RevPAR, GOP, and KPIs.
Quality & Compliance
Brand standard checklists and safety audits.
WiFi Wall
Guest Wi-Fi journeys and branded splash screens.
Spa & Wellness
Treatment scheduling and therapist management.
Lost & Found
Item tracking, guest claims, and return management.
How it works
One platform. Your entire hotel.
Connect to your PMS
Integrates with the leading property management systems. Reservation and room data stays synced. No duplication, no conflicts.
Activate the modules you need
Housekeeping, tasks, F&B, inventory, events, spa, communications — each module replaces a standalone tool. Turn on what makes sense.
Dona Odete runs the day-to-day
Hotelview’s AI analyses reviews, prioritises tasks, spots patterns and suggests actions. Your team decides, the AI handles the heavy lifting.
Dona Odete — Your hotel’s AI
Not a chatbot. The team member that never sleeps.
Dona Odete analyses reviews from every platform, detects recurring issues, suggests action plans, and helps your team focus on what actually matters.
- Cross-references reviews from every platform and identifies trends
- Generates action plans and tasks from your hotel’s real data
- Understands reviews in any language, adapts to your context
- Assigns tasks and notifies teams automatically
- Available in English and Portuguese
Dona Odete
Online
What are guests saying about breakfast this month?
F&B sentiment dropped 12% vs. last month. Complaints cluster around 3 themes: fruit variety, coffee wait times, and lack of gluten-free options.
Top issues identified:
- • Fruit variety at the buffet
- • Coffee wait times
- • Gluten-free options missing
Why Hotelview
What changes when you stop patching with 10 different tools
| Without Hotelview | With Hotelview | |
|---|---|---|
| Housekeeping | Spreadsheets / paper | Dedicated module |
| Task management | WhatsApp / sticky notes | Integrated task system |
| Reviews & Reputation | Manual, platform by platform | Aggregated + AI analysis |
| Compliance | Manual forms & reports | Automated reporting |
| Guest communication | Personal WhatsApp | Multi-channel, centralised |
| Data-driven decisions | Manager’s gut feeling | Analytics + AI insights |
| Total cost | €300–800/mo (8+ tools) | One subscription |
Testimonials
Trusted by hotel teams across Portugal
Finally a platform that understands a hotel isn’t an office. Every module was built for people who live the day-to-day of operations.
Emanuel Meira
Hotel Meira
We stopped losing unanswered reviews. Dona Odete catches problems before we do and already brings the solution.
Guest Relations Manager
4-star hotel, Lisbon
Government compliance used to be a nightmare. Now it’s automatic. That alone was worth the switch.
Tiago Gomes
Villa Batalha
Your hotel deserves better than Excel and WhatsApp
See how Hotelview can transform your hotel’s operations in 30 minutes. No commitment.